Updated: January 2026

Nohu Privacy Policy – Our Commitment to Protecting Malaysian Players' Personal Data

At nohu, your privacy is more than a legal obligation — it is a core value we uphold. This policy transparently explains how we collect, use, store, and protect your personal data as a member of our platform.

nohu Data Security Standards

Data Encryption256-bit SSL
Access ControlCritical Level
24/7 MonitoringActive
PDPA ComplianceFull

Version 3.5  |  Effective: 1 January 2026

256-bit SSL Encryption
No Data Sales
PDPA Compliance
24/7 Monitoring

Nohu's Privacy Commitment to You

Six core principles that guide how nohu manages the personal data of Malaysian players

Military-Grade Encryption

All data transmitted between your device and nohu's servers is protected by 256-bit SSL encryption — the same technology used by leading financial institutions worldwide. Your data cannot be intercepted or accessed by unauthorised parties.

No Sale of Personal Data

Nohu has never and will never sell, rent, or trade its members' personal data to any third party for marketing or commercial purposes. Your data belongs to you — it is not our business commodity.

Full Malaysia PDPA Compliance

Nohu's Privacy Policy is in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). All our data processing practices are regularly audited to ensure ongoing adherence to local privacy laws.

Minimum Data Collection

Nohu only collects personal data that is strictly necessary to provide platform services. We do not collect excessive or irrelevant data beyond the scope of the service you are using.

Full Control in Your Hands

As a nohu member, you have the right to access, correct, transfer, or request deletion of your personal data at any time. The process is straightforward and can be completed through your account settings.

Immediate Breach Notification

In the event of a security incident involving your data, nohu is committed to notifying you within 72 hours of detection, in line with global data protection industry best practices.

1Introduction & Scope of Privacy Policy

nohu ("we", "nohu", "Platform") respects the privacy of all users on our platform and is committed to protecting your personal data to the highest standard. This Privacy Policy explains in detail how nohu collects, processes, stores, uses, and protects the personal information you provide to us when using the nohu website, app, or any of its services.

This Policy applies to all users and visitors of the nohu platform, including registered members, demo mode users, and anyone who interacts with our platform in any capacity. By registering an account or continuing to use the nohu platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

Important Note: This Privacy Policy is to be read together with nohu's Terms & Conditions. Any conflict between the two documents will be resolved in favour of this Privacy Policy on all matters relating to personal data protection.

Nohu operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable data privacy laws. We view data protection not merely as a compliance obligation, but as a fundamental responsibility to every member of the nohu community.

2Types of Personal Data We Collect

2.1 Data You Provide Directly

When you register and use the nohu platform, you provide us with the following personal data:

Data Type Example Primary Purpose
Identity Data Full name, date of birth, MyKad number Identity verification (KYC)
Contact Data Malaysian phone number, email address Account communications & support
Financial Data E-wallet methods, banking information Processing MYR deposits & withdrawals
Verification Data MyKad copy, bank statement KYC & AML Compliance
Transaction Data Deposit, withdrawal, and betting history Account management & audit

2.2 Automatically Collected Data

In addition to data you provide directly, nohu also automatically collects technical data when you use our platform, including IP address, web browser type, device operating system, pages visited, session time and duration, and gameplay information. This data is used solely to improve platform performance and detect suspicious activity.

3How nohu Uses Your Personal Data

Nohu uses your personal data only for lawful and necessary purposes. The following is a full list of data processing purposes on the nohu platform:

  • Account Management — Creating, verifying, and managing your nohu account, including secure registration and login processes.
  • Payment Processing — Processes deposits via Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, and FPX (Maybank2u, CIMB Clicks), with withdrawals to your bank account or e-wallet in MYR.
  • Identity Verification (KYC) — To fulfil anti-money laundering (AML) legal requirements and verify that players are aged 18 and above.
  • Customer Support — Helping you resolve any issues related to your nohu account, payments, or gameplay.
  • Fraud Prevention — Detecting and preventing fraudulent activity, money laundering, or misuse of the nohu platform.
  • Platform Improvement — Analysing usage patterns to improve the user experience, technical performance, and nohu's game library.
  • Marketing Communications — Sending information about relevant nohu promotions, bonuses, and offers — only to members who have consented to receive such communications.
  • Legal Compliance — To fulfil applicable legal obligations, including Malaysia's PDPA and relevant financial regulations.

nohu's Data Minimisation Principles: We do not collect data beyond what is necessary for the purposes stated above. Any decision to collect new data on the nohu platform undergoes a rigorous purpose compatibility review before implementation.

4Data Sharing with Third Parties

Nohu does not sell, rent, or trade your personal data. However, under certain limited circumstances, nohu may share your data with trusted third parties:

4.1 Trusted Service Providers

Nohu works with third-party service providers that assist us in operating the platform — including server infrastructure providers, payment processing providers, and identity verification service providers. All such providers are bound by strict data confidentiality agreements and are only permitted to use your data for the specified purposes.

4.2 Legal Obligations

Nohu may be required to disclose your personal data to the relevant authorities where mandated by Malaysian law, court order, or official investigation. In such cases, nohu will endeavour to notify you in advance where permitted by law.

Our commitment: nohu never shares members' personal data with advertisers, market research firms, or any third party for commercial purposes without your explicit consent.

5nohu Data Security Measures

Nohu continually invests in cutting-edge cybersecurity infrastructure to protect the personal data of all its members. Key security measures we have implemented include:

256-bit SSL Encryption

All data in transit is encrypted using the latest TLS 1.3 protocol.

Data-at-Rest Encryption

Data stored in the nohu database is encrypted using AES-256.

Multi-Layer Access Control

Only authorised personnel with a legitimate business need may access personal data.

Continuous Monitoring

Nohu's security monitoring system operates 24 hours a day, 7 days a week to detect threats.

While nohu takes all reasonable precautions, no security system can guarantee absolute 100% protection. We therefore also encourage you to use a strong password, enable two-factor authentication (2FA) on your nohu account, and never share your login credentials with anyone.

6Use of Cookies at nohu

The nohu platform uses cookies and similar tracking technologies to enhance your experience. The following are the types of cookies we use:

You can manage your cookie settings through your web browser settings. However, disabling essential cookies may affect the functionality of the nohu platform.

7Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and nohu's Privacy Policy, you have the following rights regarding your personal data:

Right of Access

You have the right to request a copy of all personal data nohu holds about you. Requests will be processed within 30 working days.

Right to Rectification

If your personal data is inaccurate or incomplete, you have the right to request a correction via your account settings or by contacting nohu support.

Right to Erasure

You may request the deletion of your personal data from nohu's systems, subject to applicable statutory retention obligations.

Right to Object

You have the right to object to the processing of your personal data for direct marketing purposes at any time via the unsubscribe link in our emails.

Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format for transfer to another service provider.

To exercise any of these rights, please contact the nohu privacy team at support@nohu-jit.net by stating the right you wish to exercise and providing the required identity verification details.

8Data Retention Period

Nohu retains your personal data for as long as your account remains active or as long as necessary to provide services to you. Following account closure, we may be required to retain certain data for periods prescribed by Malaysian law:

  • Financial transaction data — Retained for a minimum of 7 years in accordance with Malaysian accounting and anti-money laundering legislation.
  • Identity verification (KYC) data — Retained for 5 years after the account closure date, in accordance with AML compliance requirements.
  • Customer support communication data — Retained for 2 years for reference and dispute resolution purposes.
  • Technical data & logs — Retained for 1 year for security and debugging purposes.

Once the retention period expires, data will be securely deleted or anonymised so that it can no longer be linked to any individual.

9Child Data Protection

The nohu platform is exclusively for users aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18. Should we discover that a child's personal data has been collected without the knowledge of a parent or legal guardian, we will take immediate action to delete that data and close the account in question.

If you believe that a minor has registered an account on nohu, please notify us immediately at support@nohu-jit.net so that immediate action can be taken.

10Privacy Policy Amendments

Nohu reserves the right to amend this Privacy Policy from time to time to reflect changes in data practices, new legal requirements, or service improvements. You will be notified of any material amendments through:

  • To your registered email address at least 14 days before the amendment takes effect.
  • A prominent notice displayed at the top of the nohu platform homepage.
  • An in-account notice during your first login session after the amendment is published.

Your continued use of the nohu platform after the effective date of any amendment constitutes your acceptance of the updated Privacy Policy. The "Updated" date at the top of this page indicates when this Privacy Policy was last modified.

11Contact nohu's Data Protection Officer

If you have any questions, concerns, or complaints regarding this Privacy Policy or how nohu handles your personal data, please contact nohu's Data Protection Officer (DPO) through the following channels:

Privacy Email

Support@nohu-jit.net

Response Time

Within 30 business days

If you are dissatisfied with our response, you also have the right to lodge a complaint with the Department of Personal Data Protection under the Malaysian Ministry of Digital, which is responsible for enforcing the PDPA 2010. We will always cooperate fully with any official investigation relating to the protection of nohu members' personal data.

Play Safe with nohu

Your Data Is Safe with nohu — Register & Start Playing Today

Your privacy is protected by 256-bit SSL encryption, zero data selling, and full compliance with Malaysia's PDPA. Over 500,000 Malaysian players have trusted nohu. Now it's your turn.

Touch 'n Go GrabPay DuitNow Boost ShopeePay FPX

For players aged 18 and above only  |  Please gamble responsibly  |  All transactions in MYR

Bahasa Melayu