Nohu Terms & Conditions – Complete Guide to Using Malaysia's Digital Entertainment Platform

1Introduction & Acceptance of Terms

Welcome to nohu, an online entertainment platform offering slots, live casino, Sports Betting, lottery, and a wide range of other digital games. This Terms & Conditions document ("Terms") is a legally binding agreement between you ("User" or "Member") and nohu ("Platform", "We", "nohu").

By registering an account, logging in, or using any part of the nohu platform, you automatically agree to comply with and be bound by all Terms set out in this document, including the Privacy Policy, Responsible Gaming Policy, and any additional guidelines published by nohu from time to time.

These Terms apply to all users of the nohu platform who access our website or application from any location in Malaysia. nohu reserves the right to update, amend, or replace any part of these Terms at any time by providing reasonable notice to registered members.

2Eligibility & Account Registration

2.1 Age Requirement

To register and use the nohu platform, you must be at least 18 years old at the time of registration. nohu conducts periodic age verification checks and reserves the right to request identity documents at any time. Accounts found to belong to underage users will be terminated immediately and all balances forfeited.

2.2 Registration Process

To register a nohu account, you are required to provide accurate, truthful, and complete information, including your full name, an active Malaysian phone number, a valid email address, and your date of birth. nohu reserves the right to verify your identity at any time through the KYC (Know Your Customer) process.

2.3 One Account Per User

Each individual is only permitted to hold one (1) nohu account. Holding multiple accounts under the same or different names, phone numbers, email addresses, or payment methods is strictly prohibited. Violation of this rule will result in the suspension of all associated accounts and forfeiture of all balances without appeal.

3Account Policy

3.1 Password Security

You are solely responsible for keeping your nohu account password confidential. Do not share your login details with anyone — including family members, friends, or any other party. nohu will not be held liable for any losses arising from unauthorised access resulting from your own negligence.

3.2 Information Updates

You are responsible for ensuring that all information in your nohu account remains accurate and up to date. If your phone number, email address, or payment details change, please update them promptly through your account settings.

3.3 Identity Verification (KYC)

Nohu reserves the right to request identity verification documents before processing any withdrawal or when suspicious activity is detected. Documents that may be requested include a copy of your MyKad, bank statement, or other relevant documents. Failure to provide the required documents within the specified timeframe may result in a delay to your withdrawal.

4Deposits & Withdrawals

4.1 Accepted Deposit Methods

Nohu only accepts deposits via approved Malaysian payment methods. All transactions must be conducted in Malaysian Ringgit (MYR).

4.2 Withdrawal Policy

The minimum withdrawal amount is RM 50. Withdrawals will be processed within 15–60 minutes for members who have completed the KYC process. nohu reserves the right to delay or withhold withdrawals until identity verification is complete. First-time withdrawals may require additional processing time for security purposes.

4.3 Bonus Re-wagering Funds

All bonuses received must meet the required wagering requirements before any withdrawal is permitted. Real-money deposits may be withdrawn at any time without wagering conditions, subject to the minimum withdrawal limit.

5Bonus & Promotions

5.1 General Bonus Terms

All bonuses, promotions, and special offers on the nohu platform are subject to specific terms and wagering requirements. Full details for each promotion will be stated in its respective promotional terms. Generally, wagering requirements range between 10x to 35x the bonus amount received.

• Bonuses may only be used on eligible games as specified in the promotional terms.
• Nohu reserves the right to void any bonus if there are signs of fraud or abuse.
• Only one welcome bonus is permitted per new user — it cannot be reclaimed.
• Bonuses are non-transferable to other users.
• Nohu reserves the right to modify, suspend, or cancel any promotion at any time.

5.2 Welcome Bonus

The nohu welcome bonus is available exclusively to new members making their first deposit. The standard wagering requirement for the welcome bonus is 20x the combined value of your deposit and bonus. For example, if you deposit RM 100 and receive a RM 100 bonus, the total amount to be wagered before withdrawal is RM 4,000.

5.3 Cashback & Rebates

Weekly cashback and rebate offers are credited automatically based on your gaming activity records. Credited cashback amounts generally carry no wagering requirements, unless otherwise stated in the specific promotion's terms.

6Game Rules

All games on the nohu platform — including slots, Live Casino, Sports Betting (Malaysia Super League, EPL, badminton, e-sports), lottery, and table games — are operated using a Random Number Generator (RNG) that has been audited and certified by independent international bodies to ensure fairness.

6.1 Game Results

All game results are final. nohu does not accept appeals regarding completed game outcomes, except in cases of proven technical error. In such cases, nohu reserves the right to void the affected round or bet and return the wagered amount to the player's account.

6.2 Sports Betting

For Sports Betting on nohu, all results are based on the official outcome declared by the event organiser. Confirmed bets cannot be cancelled by the player. nohu reserves the right to void specific markets in the event of technical issues or uncertainty over a match result.

6.3 Betting Limits

Nohu sets minimum and maximum betting limits for each game. These limits may vary depending on the game type, provider, and the player's account status. nohu reserves the right to change betting limits at any time without prior notice.

7Security & Data Privacy

Nohu takes the protection of all members' personal data seriously. All personal information you provide during registration and use of the nohu platform is safeguarded with 256-bit SSL encryption technology and stored on secure servers.

We collect and process your personal data only for legitimate purposes, including account management, payment processing, fraud prevention, and service improvement. nohu does not sell or disclose your personal data to third parties except as required by law or for the purposes stated in our Privacy Policy.

8Prohibited & Restricted Activities

Use of the nohu platform is subject to the following prohibitions. Violation of any of these may result in immediate account termination and forfeiture of all balances:

• Registering or using the platform if you are under 18 years of age.
• Owning or managing more than one nohu account.
• Using automated software, bots, or scripts to interact with the nohu platform.
• Colluding with other players to exploit the nohu system or its games.
• Attempting to hack, disrupt, or damage nohu's technical infrastructure.
• Using illicit funds or engaging in money laundering activities through the nohu platform.
• Transferring account balances to another user or sharing your account.
• Using a false identity or falsified documents during registration or the KYC process.

9nohu Limitation of Liability

The nohu platform is provided on an "as is" basis. nohu makes no warranties, express or implied, regarding the availability, accuracy, or completeness of the platform or any of its offered services.

Nohu shall not be liable for any direct, indirect, incidental, special, or consequential losses arising from:

• Service disruptions or technical issues beyond nohu's control.
• Unauthorised access to your account resulting from your own negligence.
• Unfavourable game outcomes.
• Payment processing delays caused by third parties such as banks or e-wallet providers.

Nohu's total liability in respect of any claim is limited to the amount you have deposited into the nohu platform within the 30 days preceding that claim.

10Account Termination & Suspension

10.1 Termination by User

You may close your nohu account at any time by contacting our support team via email at support@nohu-jit.net. Before closing your account, please ensure you have withdrawn all eligible balances. Once the account is closed, any unclaimed balance remaining after 30 days will be forfeited.

10.2 Termination by nohu

Nohu reserves the right to suspend or terminate your account at any time, with or without prior notice, if we have reasonable grounds to believe you have breached any part of these Terms, engaged in fraudulent activity, or used our platform for purposes that are unlawful under Malaysian law.

11Responsible Gaming

Nohu is committed to responsible gaming and the well-being of all its members. We recognise that online gaming can become problematic for some individuals. As such, nohu provides a range of tools and resources to help you play responsibly:

• Daily/Weekly/Monthly Deposit Limit — Set a limit on how much you can deposit within a given period.
• Loss Limit — Set the maximum amount you are willing to lose within a given period.
• Session Time Limits — Limit how long you play in each session.
• Temporary Break — Take a break from the platform for 24 hours, 7 days, or 30 days.
• Self-Exclusion — Exclude yourself from the nohu platform for an extended period if needed.

For more information on responsible gaming and how to get help, please visit the Responsible Gaming us.

12Amendments to Terms & Conditions

Nohu reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. Notice of changes will be sent to your registered email address or announced via a platform notice on nohu at least 7 days before the amendments take effect, except in cases of emergency or legal requirements necessitating immediate changes.

Continued use of the nohu platform after any amendments take effect constitutes your acceptance of the revised terms. If you do not agree with the changes, you must stop using the nohu platform and close your account before the amendments come into effect.

If you have any questions regarding these Terms & Conditions, please contact the nohu support team at support@nohu-jit.net. Our team is available to assist you 24 hours a day, 7 days a week in Bahasa Malaysia.